FAQs

Below is a list of our frequently asked questions about our firewood, delivery and payment. If you still can’t find an answer you’re looking for, contact us here.

Product

Our logs are cut to 6-8 inches (15-20cm) in length and split. They are then loaded into a dumpy bag, which has dimensions of 80cm x 80cm x 90cm.

Kiln-dried logs are dried in specialized kilns, resulting in low moisture content for immediate burning, high heat output, and minimal smoke. Seasoned logs naturally air-dry over time, providing a traditional and rustic fire experience with slightly higher moisture levels. Kiln-dried logs offer convenience, efficiency, and clean burning, while seasoned logs are a more cost-effective option. Choose kiln-dried for immediate use and optimal performance or seasoned for a traditional ambiance.

The Ready to Burn fuel certification scheme is an initiative in the United Kingdom aimed at promoting the use of clean and efficient wood fuels for domestic burning. It is managed by Woodsure, an independent certification body for wood fuels. The scheme ensures that firewood suppliers, such as Holme Firewood, meet specific quality and sustainability standards.

Under the Ready to Burn scheme, firewood must have a moisture content of 20% or less, ensuring efficient burning and reduced emissions. It also encourages the use of responsibly sourced wood fuels from sustainably managed forests, promoting environmental sustainability. Suppliers participating in the scheme undergo regular audits to verify compliance with the certification requirements.

By choosing Ready to Burn certified wood fuels, consumers can have confidence in the quality, efficiency, and environmental sustainability of the products they purchase. It provides assurance that the wood fuel meets the necessary standards for clean and efficient burning, contributing to improved air quality and reduced environmental impact.

There are several reasons to consider using wood fuel as a renewable and sustainable energy source:

  1. Renewable and Sustainable: Wood is a renewable resource, as trees can be replanted and regrown. Unlike fossil fuels, which are finite and contribute to climate change, wood fuel can be sustainably harvested, making it a greener energy option.
  2. Carbon Neutral: When wood fuel is burned, it releases carbon dioxide (CO2), but this is offset by the carbon absorbed by trees during their growth. As long as the harvested trees are replaced with new ones, wood fuel can be considered carbon neutral, meaning it does not contribute to net greenhouse gas emissions.
  3. Energy Independence: Using wood fuel allows for greater energy independence. It reduces reliance on fossil fuels and centralized energy systems, giving individuals and communities the ability to generate their own heat and power.
  4. Cost-Effective: Wood fuel can be a cost-effective heating option, especially in areas with abundant wood resources. It can help reduce energy bills and provide long-term savings compared to fossil fuel-based alternatives.
  5. Versatility: Wood fuel can be used in various heating systems, including stoves, boilers, and fireplaces. It can provide warmth for residential, commercial, and industrial applications, making it a versatile energy source.
  6. Local Economy: Using wood fuel supports local economies by creating jobs in forestry, logging, processing, and distribution. It contributes to the growth of sustainable and environmentally friendly industries.
  7. Natural and Cozy Ambiance: Wood fires create a unique ambiance and natural warmth that many find appealing. The crackling sound and comforting glow of a wood fire can enhance the cozy atmosphere of homes and spaces.

When properly sourced and used efficiently, wood fuel offers a sustainable and renewable energy alternative that can reduce carbon emissions, support local economies, and provide a cozy and natural heating solution.

Delivery

To view all of our delivery information, go to our delivery page.

Holme Firewood deliver nationwide across all of mainland Great Britain.

When you add an item to your basket, you can enter your postcode on the basket page, where delivery costs will be calculated depending on your location.

The logs are delivered using a nationwide courier, who deliver your logs on a pallet (perfect for kindling).

Customers must be present at the time of delivery. We may also be in contact with you to before delivery to check where is best to leave the firewood.

Payment/Orders

We accept all major credit and debit cards, as we process our payments through Stripe.

Yes, if you have an account with us you can log in and view your past orders here.

Can't find an answer?

If you can’t find an answer to your question, send us a message.